1、早上好,先生. good morning, Sir.
? ? ? ? ? ? ? ? ? How do you do?
3、很高興見到您 Glad to meet you.
4、歡迎到我們酒店來 Welcome to our hotel.
5、愿您在我們酒店過得愉快 I hope you’ll enjoy your stay with us.
13、謝謝您 Thank you (very much)!
14、謝謝您的幫助 Thank you for your help.
15、太感謝您了 It’s very kind of you.
16、別客氣不用謝 You are welcome./ Not at all. / Don’t mention it.
17、很高興為您服務 It’s my pleasure.
18、很抱歉 I’m sorry.
19、對不起 Excuse me.
20、對不起,讓您久等了 Sorry to have kept you waiting.
21、我為此道歉 I apologize for this.
22、我能幫您什么嗎? Can I help you? /What can I do for you?
23、有什么能為您效勞的? Is there anything I can do for you?
24、我能借用您的電話嗎? May I use your phone?
25、我可以知道您的名字嗎? May I have your name please?
26、您可以把名字簽在這兒嗎? Can you sign here, Sir?
27、先生,您想要點什么? What would you like, Sir?
28、上樓 Go upstairs 下樓 Go downstairs. 在二樓 It’s on the second floor.
29、請這邊走 This way, please.
30、往右轉 Turn right, please.
31、在大廳靠近大門 It’s in the lobby near the main entrance.
32、在走廊盡頭 It’s at the end of the corridor.
33、請走好 Mind your step.
34、請當心 Be careful, please.
35、請別遺忘您的東西 Please do not leave anything behind.
36、請不要在這里抽煙 Do not smoke here, please.
I’m sorry to hear that. I hope you’ll get better soon.
I’m sorry to hear that. Have a good rest.
I’m sorry to hear that. But take it easy.
I hope you did not hurt yourself
Are you hurt?
Did you hurt yourself?
Certainly, Sir. I’ll fetch it.
Yes, Sir. It’s no problem.
Here you are, Sir.
Here is your change, Madam.
Just a moment, please, Miss. I’ll go and get it right now.
Sorry to have kept you waiting.
After you, Madam.
You first, Sir.
Excuse me, Madam?
Could you please make way, Madam?
May I come through, please?
Excuse me, please.
I beg your pardon.
By all means, Sir. Let me help you.
Certainly, Madam. Let me help you.
Go ahead, please. You are welcome.
Let me take that, Sir.
What can I do for you?
It’s very kind of you.
No, thank you. We are not allowed to drink on duty.
Excuse me. I must serve that client.
I’m sorry, Sir. I must go. Nice talking with you.
Will you excuse me, please?
Yes, I see.
Really? How interesting!
Please take your time, Sir. There is no hurry.
Don’t worry, Madam. We’ll see to it.
Don’t worry, Sir. We’ll clean it up.
Excuse me, Sir. May I have your room number?
Sorry for interrupting.
May I take up a few moments of your time?
Would you be so kind as to sign it?
I’ll be with you as soon as possible.
Follow me, please Sir.
Would you please come this way?
Mind your step, Sir.
May I suggest you hold the rail? It’s very slippery, Sir.
Here we are, Room 2608.
Will that be all, Madam / Sir?
Is there anything else I can do for you?
Is there anything else I can get for you?